As we develop facilities that strengthen the work of our teams and facilitate improved outcomes for our patients, we are called to not only replicate past successes but to explore new ideas. Before you begin your next capital project, it is helpful to consider how your health center peers are responding to these common challenges. This publication is a sampling of the emerging health center design trends Capital Link has been seeing in the industry organized by three types of user experiences: patient, staff, and staff with patient. (Released in 2022)
This publication walks health center leadership through the process of defining, preparing, and equipping internal planning teams to work effectively with design and construction teams in defining a flexible, efficient facility that reflects the health center’s unique goals and priorities. Capital Link also discussed space planning in the recent webinar titled "Designing Your Facility: Preparing Your Team for Space Planning Success." (Released in 2022)
Optimizing People, Place and Process: Resources to Facilitate Integrated Care in Federally Qualified Health Centers
As the second in a series, this toolkit builds upon the principles and tools presented in Capital Link’s Tools for Creating an Environment that Supports Integration publication. Ensuring your teams are well equipped by optimizing your current resources will not only improve outcomes today, but inform future strategic initiatives as you plan for service and capital expansion tomorrow. (Released 2022)
This three-page technical assistance guide, created with support from the National Association of Community Health Centers, provides recommendations for facility enhancements to better serve an aging patient population. Also included is a short description of the Programs of All-Inclusive Care for the Elderly (PACE).
This toolkit equips health centers with the guiding principles and tools needed to create an environment that facilitates integrated care. This resource, developed with support from HRSA, is meant to stimulate project team’s thinking and problem-solving skills related to place planning and build cohesion as they embark on improvement projects. (Released in 2021)
This how-to manual is designed to provide health centers with a hands-on approach to writing a business plan for a facilities improvement project. (Updated 2020)
This updated publication provides guidance on evaluating health center readiness to begin the capital development process, with the goal of being prepared for funding opportunity when they arise. (Updated 2019)
This resource provides a broad overview of the capital development process.
Health centers needing to build new facilities, renovate existing space, or purchase
new equipment, are taking on a complex endeavor that should be carefully planned and organized. This resource was developed with support from the Health Resources and Services Administration. (Released in 2017)
This interactive resource, developed by Capital Link and the National Association of Community Health Centers, provides health centers with a toolkit to create and maintain a useful strategic plan. It helps health centers to assess key influences, reinforce operating systems, establish objectives, and mobilize staff and other stakeholders to meet the challenges of a changing environment. Most importantly, it offers tools to distill this information into the critical actions health centers need to manage strategically and achieve sustainability. This toolkit was supported by the Health Resources and Services Administration. (Released in 2015)
Developed to assist health centers in forming productive collaborations with other providers, this publication describes hospital community benefit requirements and how they can spur community efforts to expand access to care and improve local health outcomes. This resource was supported by the Health Resources and Services Administration. (Released in 2013)
This publication offers tools and techniques to solicit valuable input from health center staff and community members to inform the design of a capital project. This resource was supported by the Health Resources and Services Administration. (Released in 2013)
The goal of this tool is to help health centers identify the necessary steps in the capital development process that specifically address their individual capital projects. This comprehensive document keeps management, the project team, and the board of directors informed about the project.
Developed by a team assembled by Perkins+Will, this document provides a checklist of sustainable building and renovation practices. (Released in 2010)
Developed for the National Association of Community Health Center's Risk Management Series, this information bulletin describes the major areas of risk and identifies action steps so health centers can reduce exposure to liabilities related to facilities development. (Released in 2010)