Resources

Developing an Organizational Culture that Sustains the Patient-Centered Medical Home: Lessons Learned

The transition to a PCMH often involves a shift in work culture within an organization. Moving to a team-based approach to primary care requires total commitment on the part of all staff; roles often need to be redefined and work processes redesigned. This resource examines the cultural challenges and successes health centers face in transforming to this new model of primary care delivery, offering considerations for the patient, family, and staff experience and describing the optimal organization structure. This resource was developed with support from HRSA and can be accessed here.

Creating a Place for Care: Fostering Alignment and Eliminating Barriers in the Patient-Centered Medical Home  

This resource provides health centers with insight on how to respond to and reflect the unique needs and preferences of the patients they serve in order to align their facility design with their process of care, and the people they support. This resource was developed with support from HRSA. Click here to access.

Predictive Analytics: An Overview for Community Health Centers  

Predictive analytics is becoming more applicable to health care, and will eventually become essential for health centers to improve patient care, reduce costs, and negotiate favorable contracts with payers. Predictive Analytics: An Overview for Community Health Centers, a new resource developed by Capital Link and NACHC, provides health centers with a summary of predictive analytics, its history and development, the data and resources needed to predict a patient’s future behavior, and how health centers can begin utilizing it. It also includes specific examples of organizations that have successfully used predictive analytics. This resource was developed with support from HRSA and can be accessed here. and MyNACHC.