Capital Link and HealthMETRICS have partnered to provide Optimal Performance Services (OPS), an interactive process to help health centers understand the operational drivers of their performance, how their process of delivering care influences the drivers, and how specific interventions can lead to positive results. Newly customized for health centers, OPS is based on a strategy that has been successfully applied to more than 400 healthcare providers over the past 10 years. Past implementations have increased productivity by 20% or more, providing better access to care while improving patient and staff satisfaction and boosting operating margins. 


  The OPS Process


For more information about OPS, please contact Mark Lurtz, Director of Partnership Development, at 636-244-3082 or This email address is being protected from spambots. You need JavaScript enabled to view it..