Capital Link offers webinars designed to offer useful information for health centers on a wide range of topics. The webinars have no charge, but participation is limited. Access recordings of past webinars here.

Managing Your Health Center's Cost of Care
Wednesday, September 26, 2018 2-3 p.m. ET
Presented by Allison Coleman, Chief Executive Officer, Capital Link

This session will focus on the factors that influence the cost of care, providing information from new resources – a Capital Link study examining four-year trends across a series of cost-focused ratios and an updated NACHC issue brief providing a methodology for calculating costs. We will discuss the importance of using data in a fee-for-service environment and as the sector transitions to a value-based reimbursement. We will also describe the inter-connections between staffing, process, and programs, and how to make changes that will positively impact health center operations (financial and quality performance as well as patient and staff satisfaction).

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Financial and Operational Benchmarking Trends and Techniques
Wednesday October 31, 2018 2-3 p.m. ET
Presented by Susan Petrie, Chief Operating Officer, Capital Link

How do you assess your performance by looking at your financial metrics? Which metrics are important? How can you benchmark your performance to your peers? In this session, health centers will learn how to assess their health center’s financial and operational performance using benchmarking and comparative metrics from Capital Link’s audited financial database and data from the federal UDS reporting system and referencing Capital Link’s recently released Federally Qualified Health Centers Financial and Operational Performance Analysis 2013-2016, a new resource providing multi-year trends for community health centers on a national basis.

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Capital Link's webinars are supported by the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services (HHS) under cooperative agreement number U30CS09741, Training and Technical Assistance National Cooperative Agreement (NCA) for $850,000 with 0% of the total NCA project financed with non-federal sources. This information or content and conclusions are those of the author and should not be construed as the official position or policy of, nor should any endorsements be inferred by HRSA, HHS, or the U.S. Government.