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High-Performance Health Centers: Learning, Measuring, Achieving High-Performance Health Centers: Learning, Measuring, Achieving HOT

Released in 2014

This guide, developed specifically for health center staff and boards, explores the transition from data to information to knowledge to action with the goal of achieving a high level of performance. It discusses the difference between calculating outputs and measuring outcomes, and reviews the basics of “change management,” explaining how to identify what’s important and how to transform limited resources into significant improvements. It also describes the importance of measuring, benchmarking, and evaluating all organizational activities, providing an introduction to the tools needed to attain high performance. This resource was supported by the Health Resources and Services Administration.

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Created 2016-07-12
Changed 2016-10-12
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Size 528.5 KB
Created by Peg Underhill
Changed by Peg Underhill
Downloads 310
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