• Trainings & Programs

    3 Trainings final

    Capital Link regularly exhibits and conducts presentations and education sessions at industry conferences for health centers and primary care associations. We also offer opportunities for more in-depth training through our learning collaboratives and readiness programs. 

  • Upcoming Webinars

    Capital Link offers webinars designed to offer useful information for health centers on a wide range of topics at no charge. Access past webinar recordings here.    
     

    Financial and Operational Benchmarking Trends and Techniques

    Wednesday, May 1, 2024 | 2:00-3:00 PM ET

    Delve into the dynamic world of financial and operational benchmarking tailored for Federally Qualified Health Centers (FQHCs) in this upcoming webinar. Utilizing the insights of multi-year trends and median results, this webinar will provide a framework for identifying financial strengths and challenges for health center performance improvement as referenced in Capital Link’s just released Federally Qualified Health Centers Financial and Operational Performance Analysis 2019-2022 and the newly updated Performance Benchmarking Toolkit for Health Centers. Leveraging benchmarking and comparative metrics from Capital Link’s audited financial database and data from the federal UDS reporting system, we’ll highlight the variances between rural, urban, and national FQHC performance, as well as selected target benchmarks that support long-term financial sustainability.

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    Capital Link's webinars are supported by the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services (HHS) as part of an award totaling $1,168,750 with 0 percent financed with non-governmental sources. The contents are those of the author(s) and do not necessarily represent the official views of, nor an endorsement, by HRSA, HHS, or the U.S. Government. For more information, please visit HRSA.gov.

  • Webinar Recordings

    Capital Link offers access to recordings and presentation slides from our recent webinars. View a list of our upcoming webinars here.

    Solar Powered Healthcare: Resilience and Cost-Savings | March 25, 2024

    Recording| Slides

    Learn why health centers are choosing solar power with battery backup as an affordable solution for both emergency and year-round use. Along with our CHARGE partners, the National Association of Community Health Centers and Collective Energy, we review how a solar+battery microgrid works and explore the cost-benefit analysis, new and proposed rules and rebates, the various incentives and initiatives, and financing options. We also share examples of health centers’ experiences in choosing this affordable option.

    HRSA’s Loan Guarantee Program: An Overview - February 6th, 2024

    Recording | Slides

    This webinar provides an overview of the benefits, eligibility, and application process of the Health Resources and Services Administration (HRSA) Health Center Facility Loan Guarantee Program (LGP). We will also review our upcoming Loan Guarantee Program Learning Collaborative, which will begin at the end of February.

    The Early Project Planning Phases of a Capital Development Project - Sept. 14, 2023

    Recording | Slides 

    This session addresses health center needs related to developing facilities that provide access to comprehensive, affordable, culturally and linguistically appropriate health services in a timely manner, focusing on the early phases of capital planning. We also review our upcoming Capital Development Learning Collaborative - Early Project Planning Stages, which provides practical direction and tools for planning, financing, and completing a capital project.

    Capital Planning for Addressing Rural Health Needs - June 22, 2023

    Recording | Slides

    In this session, we highlight a recent capital project for Desert Sage Health Center, a clinic providing essential services to the rural Elmore and Owyhee counties in Idaho, which tailored the structure of its new facility to suit the distinctive needs of its service area. In addition to reviewing Desert Sage’s project experience, Alan Morgan, CEO of the National Rural Health Association, discusses the connection between rural health issues and facility designs, as well as the current issues rural health centers are facing.

    HRSA’s Loan Guarantee Program: An Overview - Feb. 14, 2023

    Recording | Slides

    This webinar provides an overview of the benefits, eligibility, and application process of the Health Resources and Services Administration (HRSA) Health Center Facility Loan Guarantee Program (LGP)

    Introduction to the Planning and Financing a Capital Project to Accommodate Integrated Care Learning Collaborative - Feb. 8, 2023

    RecordingSlides 

    This session provides an overview and introduction to the next cohort of our Planning and Financing a Capital Project to Accomodate Integrated Care Learning Collaborative. 

    Financial and Operational Benchmarking Trends and Techniques - Jan. 19, 2023

    Recording | Slides

    Utilizing benchmarking and comparative metrics from Capital Link’s audited financial database and data from the federal UDS reporting system, we highlight the variances between rural, urban, and national FQHC performance, as well as selected target benchmarks that support long-term financial sustainability.

    NMTC Financing Preparation - A Closer Look - Jan. 17, 2023

    Recording | Slides 

    This webinar provides an overview of the NMTC program and its benefits, how your health center may qualify and how the program works, and an example of an FQHC NMTC project. 

    Strategic Planning: Preparing in Times of Uncertainty - Dec. 15, 2022

    Recording | Slides 

    This training assists health centers in preparation for changes and growth through various strategic planning methods and ideas. By utilizing Capital Link’s publication, the Strategic Business Planning Handbook for Health Centers, we guide participants through the three key components of the strategic planning process and provide tools and information based on extensive experience working with health centers, as well as readily available external resources.

    Decision Tree for Financing a Health Center Facility - Dec. 7, 2022

    Recording | Slides

    In this session, we review our capital project financing Decision Tree resource and discuss all the key resources needed in getting your project on the road to success.

    $5 Billion NMTCs Just Awarded – How to Pursue NMTC Funding for Your Project - Nov. 17, 2022

    Recording | Slides

    Following the CDFI Fund's announcement of $5 Billion in New Markets Tax Credits Awards to Community Development Entities, this webinar reviews if NMTC financing could be a good fit for your health center capital project. We also provide an overview of our NMTC Preparation Program (NPP) which we are conducting with our lending affiliate, Capital Fund.

    Factors Influencing Health Equity Among Community Health Center Patients - Oct. 25, 2022

    Recording| Slides

    In this webinar we disccuss how specific patient and organizational characteristics influence health equity among community health center patients. Utilizing findings from a recent data-driven analysis, conducted by Capital Link with the assistance of HealthLandscape and funded by Cedars-Sinai, we explore how certain health center characteristics, such as patient population demographics, contribute to financial performance and the ability to achieve equitable access and outcomes for patients. 

    HRSA’s Loan Guarantee Program: An Overview - Sept. 29, 2022

    Recording | Slides

    In this webinar, we explain the benefits, eligibility, and application process of the Health Resources and Services Administration (HRSA) Health Center Facility Loan Guarantee Program (LGP).  This webinar will also provides an overview of the next offering of our HRSA Loan Guarantee Program Learning Collaborative beginning in October.

    Capital Financing Strategies for Rurally-Located Health Centers - Sept. 28, 2022

    Recording | Slides

    In this webinar, we explore the financing strategies available to rurally-located health centers considering a capital expansion project. Various financing opportunities, including targeted programs such as the USDA, New Markets Tax Credits, and the HRSA Heath Center Facilities Loan Guarantee Program, are discussed. We also highlighted the recent capital expansion project of El Dorado Community Health Center (EDCHC), a rurally-located center serving several mountain communities in El Dorado County, CA.  

    Health Centers’ Experiences Utilizing the HRSA Loan Guarantee Program - June 28, 2022

    Recording | Slides

    Discussion on lender and health center perspectives and experiences with the HRSA Health Center Facility Loan Guarantee Program (LGP). We share updates and insights on the program using examples from health centers we’ve worked with that have successfully closed capital project financings using HRSA loan guarantees. Brandon Boyle, Director of Loan Programs at Capital Fund, our lending affiliate, discusses the process and experience of utilizing the HRSA LGP from the lender viewpoint.

    Estimating Health Center Project Costs - April 21, 2022

    Recording | Slides

    This webinar reviews our publication, "Estimating Health Center Project Costs," which outlines the main components of a capital project budget and provides assistance in estimating top-line construction costs. Observations and recommendations are based on project cost data provided by the Health Resources and Services Administration’s (HRSA’s) Fiscal year (FY) 2021 American Rescue Plan (ARP) – Health Center Construction and Capital Improvements (C8E) grant opportunity.  

    Facility Needs and Financing Opportunities for Teaching Health Centers - March 30, 2022

    Recording | Slides

    This webinar reviews the facility needs and various sources of funding available to teaching health centers, including federal development grants. The webinar was co-presented by the CEO of a health center that has implemented a primary care residency training program at its facility.

    Designing Your Facility: Preparing Your Team for Space Planning Success - March 15, 2022

    Recording | Slides

    Based on our publication, “Designing Your Facility: Preparing Your Team for Space Planning Success,” this webinar walks health center leadership through the process of defining, preparing, and equipping internal planning teams to work effectively with design teams in defining a flexible, efficient facility that reflects your health center’s unique goals and priorities. 

    Optimizing People, Place, and Process in Planning Your Facility for Integrated Care - Jan. 27, 2022

    Recording | Slides

    This webinar provides an overview of the most important factors to consider when planning a facility that will accommodate various models of integrated care. Drawing from our publications, “Tools for Creating an Environment that Supports Integration,” and “Optimizing People, Place and Process: Resources to Facilitate Integrated Care in FQHCs,” we presented guiding principles for creating a place in which integrated care teams can work effectively with each other and the patients they serve.

    Planning a Capital Project to Accommodate Integrated Care: A First Steps Overview - Nov. 4, 2021

    Recording | Slides

    This session covers essential steps to prepare your capital project for success, including incorporating facilities goals in your strategic plan, understanding your patient base and community trends and analyzing your current operations to determine the space you need. We also describe resources available to help you plan.

    Leveraging ARP Funding - Capital Planning and Supplemental Financing Options - Oct. 27, 2021

    Recording | Slides

    This session is an overview of the key planning activities for successfully leveraging ARP Capital Improvement award. Participants received an overview of the tools for planning and financing a capital project, as well as suggestions for supplemental financing options, including New Markets Tax Credits, the HRSA Loan Guarantee Program, USDA, and direct loans. 

    Surviving COVID: Charting a Post-Pandemic Path for California's Community Health Centers - Aug. 11, 2021

    Recording | Slides

    This session discusses a series of reports that explore the financial and operational challenges community health centers were facing before the pandemic, how they adapted operations and care during the pandemic, and the policy changes that are needed to ensure their long term stability and sustainability. This was hosted by CCALAC and featured Allison Coleman of Capital Link, Carlina Hansen of California Health Care Foundation and Dr. Rakesh Patel of Neighborhood Healthcare; and co-sponsored by California Primary Care Association. 

    Health Centers’ Experiences Utilizing the HRSA Loan Guarantee Program - June 30, 2021

    Recording | Presentation Slides | Grace Health Slides | NHCLV Slides

    This webinar session shares lender and health center perspectives and experiences with the Health Resources and Services Administration's (HRSA’s) Health Center Facility Loan Guarantee Program (LGP). Guest speakers from our lending affiliate Community Health Center Capital Fund discussed the HRSA LGP from the perspective of a lender. CFOs from two different health centers that closed capital project financings that included HRSA loan guarantees provided insight into their experiences with this invaluable source of financing for their capital projects.

    Capital Project Financing Sources for Rural Health Centers - June 24, 2021

    Recording | Slides

    This session, specifically designed for rural health centers looking to learn more about the various avenues of financing available for capital projects, including USDA, New Markets Tax Credits, and the HRSA Loan Guarantee Program, highlights a case study of a rural health center that successfully completed a capital development project to provide insight into the facility expansion process. 

    HRSA C8E Capital Funding Opportunity Webinar Series  

    ​Where will the Balance of Your Project Funding Come From? Developing Your Sources and Uses of Funds - June 3, 2021

    Recording | Slides

    Building upon the previous Project Budget session, this webinar teaches particpants to leverage funds for projects from various sources, including local foundations, state and local sources, NMTC, tax-exempt bonds, banks, CDFIs, USDA, HRSA LGP, etc.

    Project Budget, Timeline, NOFI, Oh My! - May 27, 2021

    Recording | Slides 

    Attachments: Capital Project Budget Template | HRSA ARP C8E Allowable/Unallowable Costs

    This webinar reviews how to develop a complete project budget, dividing the costs between allowable and unallowable costs, in alignment with the format for the Project Budget required by the C8E application.  

    Working with Your Architect (in a Hurry): Site Design, Schematics, EID - May 21, 2021

    Recording | Slides

    C8E application-focused project planning guidance for health centers at any stage of the design process – whether you only have rough ideas on the back of the envelope or you are ready to put the finishing touches on your plans.

    C8E Capital Grant Overview and Picking Your Priority Project(s) - May 14, 2021

    RecordingSlides

    An overview of the C8E capital grant opportunity, with guest presenters from NACHC, and a discussion about picking your priority projects and identifying the critical path issues necessary for completing the application by the deadline. 

    The Quest to Build Financially and Operationally Resilient Health Centers: Lessons Learned from the Pandemic - May 11, 2021

    Slides

    This presentation was delivered at the California Primary Care Association’s annual CFO conference. 

    Key Considerations in Planning Your Facility for Integrated, Comprehensive Care - Feb. 18, 2021

    Recording | Slides

    This webinar provides an overview of the most important factors to consider when planning a facility that will accommodate various types of integrated care. Participants learned the guiding principles for place planning and tools for responding to common facility challenges as they create an environment that supports their integrated model of care delivery.

    Communicating Health Center Impact Amid a Global Pandemic - Jan. 27, 2021

    Recording | Slides

    In addition to our customized Value and Impact report, Capital Link also offers a COVID-19 Impact Report, highlighting the potential health center revenue losses based on the decline in patient visits due to COVID-19. This webinar explains how these valuable reports can help tell your health center’s story to potential funders and help you advocate for federal, state and local health center support. 

    Rural America: The Current State of Health Care Access - Dec. 9, 2020

    Recording | Slides

    Increase your understanding of the current reality of health care in rural America and consider provocative and innovative ideas on how health centers are an invaluable solution. The one-hour webinar highlights challenges, successful partnership approaches and an operational impact analysis. Health centers serve as critical components to the healthcare delivery and economic infrastructure of rural America. 

    Planning a Capital Project to Facilitate Integrated Care: A First Steps Overview - Dec. 3, 2020

    Recording | Slides

    This webinar provides the essential steps for preparing your project for success, including principles for planning facilities that support team-based, integrated care and techniques for completing internal and external assessments that will ensure your project aligns with your patient, staff, and community needs. 

    Creating a Safer Environment for Patients and Staff: Architectural Design and Engineering Solutions – Part Two - Nov. 4, 2020

    Recording | Slides

    Part Two of this series focuses on engineering solutions as we explore best practices in building systems design and management as well as facility maintenance. Strategies for addressing challenges in HVAC and air flow, room/space capacity and equipment selection (air scrubbers, filtration, UV lights, HEPA filters) as well as key factors in disinfection including the role of negative pressure and temperature setting will be presented by senior engineers. 

    Creating a Safer Environment for Patients and Staff: Architectural Design and Engineering Solutions – Part One - Oct. 28, 2020

    Recording | Slides

    Part One of this series focuses on architectural design as we explore opportunities for the re-organization and utilization of space to incorporate lessons learned during the COVID-19 pandemic; preparing us to respond to new challenges with solutions for indoor/outdoor entry zones, team work spaces and patient engagement/exam spaces. 

    Understanding Your Costs in an Evolving Payment Environment -A Four-Part Webinar Series for Behavioral Health Providers

    Focus on Behavioral Health: Cost Allocation: Getting the Basics Right - June 16, 2020

    Recording | Slides

    The first webinar in this series provides participants with a detailed review of the methodology behavioral providers should use for allocating costs in a fee-for-service accounting environment (direct, indirect, and overhead), and an introduction to how “costing” will differ in a value-based system.

    Focus on Behavioral Health: Preparing Internal Systems for Gathering Cost Data - June 30, 2020

    Recording | Slides

    The second webinar in the series provides insight from a former behavioral health provider CFO into the ways health centers can set up charts of account, practice management systems/electronic health records, and HR/payroll systems to facilitate an accurate understanding of cost.

    Focus on Behavioral Health: Cost Allocation Methodology for Value-Based Payment Systems - July 14, 2020

    Recording | Slides

    During our third session, we describe how to identify and calculate costs in a value-based reimbursement environment. Beginning with a high-level overview of value-based reimbursement concepts, we discuss methodologies for identifying costs related to care pathways and clinical outcomes and provide examples that translate this effort into identifiable costs.

    Focus on Behavioral Health: Utilizing Cost Data to Drive Programmatic Change - July 28, 2020

    Recording | Slides

    As the final webinar of this four-part series, we review the key take-aways from the first three sessions and apply these concepts to several scenarios in which behavioral health providers are seeking to understand their costs in an evolving reimbursement environment. We focus on how to model costs related to these scenarios and emphasize the use of this information for decision-making and guiding programmatic change.

    $3.55 Billion NMTCs Just Awarded – How to Pursue NMTC Funding for Your Project - July 28, 2020

    Recording | Slides

    Following the CDFI Fund's announcement of $3.55 Billion in New Markets Tax Credits Awards, this webinar helps determine if NMTC financing could be a good fit for your capital project.

    Developing a Business Plan and Financial Forecast for a Health Center Capital Project - June 11, 2020

    Recording | Slides

    This webinar is designed to assist health centers planning new or expanded facilities in developing a detailed business plan for their capital project. Drawing on our publication, Creating a Business Plan for Community Health Centers, we examine each of the key components of a business plan, including financial forecasts, and how health centers can use this important document to help secure financing for their projects.

    Understanding Your Costs in an Evolving Payment Environment -A Four-Part Webinar Series for FQHCs

    Cost Allocation: Getting the Basics Right - January 28, 2020

    Recording | Slides

    To assist health center finance and accounting staff in preparing for the transition from fee-for-service to value-based care, The Delta Center for a Thriving Safety Net hosted a webinar training series, Understanding Your Costs in an Evolving Payment Environment, facilitated by Capital Link. This first webinar provides a detailed review of the methodology for allocating costs in a fee-for-service accounting environment (direct, indirect, and overhead), and an introduction to how “costing” will differ in a value-based system. 

    Preparing Internal Systems for Gathering Cost Data - February 18, 2020

    Recording | Slides

    The second webinar in the series provides insight from a former health center CFO into the ways health centers can set up charts of account, practice management systems, and HR/payroll systems to facilitate an accurate understanding of cost.

    Cost Allocation Methodology for Value-Based Payment Systems - March 31, 2020

    Recording | Slides

    During our third session, we put those systems to the test as we explore how your costing challenges could change under a Value-Based Payment reimbursement methodology.

    Utilizing Cost Data to Drive Programmatic Change - April 22, 2020

    Recording | Slides

    As the final webinar of this four-part series, we review the key take-aways from the first three sessions and apply these concepts to several scenarios in which health centers are seeking to understand their costs in an evolving reimbursement environment. 

    Payroll Protection Program (PPP) and Non-Traditional Financing for FQHCs during COVID-19 - April 24, 2020

    Recording | Slides

    This webinar discusses non-traditional financing opportunities for health centers dealing with financial downturn during COVID-19, focusing on the latest developments in the Payroll Protection Program (PPP) administered by the Small Business Administration (SBA) and tips for strengthening health center participation in the PPP.

    Reducing Health Disparities Through Community Partnerships: Session 2 - Implementation Strategies -April 22, 2020

    Recording | Slides

    As part of the The Social Determinants of Health Academy, Capital Link participated as faculty for one of four learning collaboratives. The Reducing Health Disparities through Community Partnerships collaborative is designed to help health center, PCA, and HCCN staff enhance population health through partnership development and improved service integration.

    Reducing Health Disparities Through Community Partnerships: Session 1 - Overview of the Issues -April 8, 2020

    Recording | Slides

    As part of the The Social Determinants of Health Academy, Capital Link participated as faculty for one of four learning collaboratives. The Reducing Health Disparities through Community Partnerships collaborative is designed to help health center, PCA, and HCCN staff enhance population health through partnership development and improved service integration.

    Developing a Community Health Center Capital Project Plan and Budget – Part Two - March 26, 2020

    Recording | Slides

    The second part of a two-part webinar series dives deeper into how to determine sources and uses of funds, the elements of a business plan, and an overview of the variety of capital project financing sources available to health centers, including New Markets Tax Credits. This session also discusses how health centers can use scenario modeling to strategically manage their capital projects in a changing environment. 

    Developing a Community Health Center Capital Project Plan and Budget – Part One - February 13, 2020

    Recording | Slides

    This session, the first of a two-part webinar series, takes a broad look at capital project planning activities that allow you to accurately determine the cost of a project so your health center knows how much funding you need to secure. We discuss how to estimate service area demand, workforce needs, and space requirements so you can build a realistic budget. We also describe how to calculate your debt capacity and measure financial feasibility.

     


    Capital Link's webinars are supported by the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services (HHS) as part of an award totaling $1,168,750 with 0 percent financed with non-governmental sources. The contents are those of the author(s) and do not necessarily represent the official views of, nor an endorsement, by HRSA, HHS, or the U.S. Government. For more information, please visit HRSA.gov.

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